If you have a question that we haven't answered below please forward your
What format do I need to send files to you?
Ideally as an Adobe
Acrobat PDF file, but we can work with other file types as well.
The PDF needs to be supplied in single page format without crop
marks, not double page spreads (DPS).
How do I send the files
Files below 2.5 Mb can
be attached to the form on “Get Started” page and larger files
can be uploaded by using our Large
File Transfer System
Can I buy the software?
No, we’ve found things
run more smoothly when our design teams do the production, this
way you have nothing to worry about, and don’t waste your valuable
time with technical challenges. This way we can deliver to you
our quick and low cost service.
How do I pay?
We send you a proof
of your brochure, and once you're happy with it you can pay by
credit card, cheque or BACS transfer, depending on your circumstances.
Do I need any special
software to view the e-brochure?
No, IntelliMag™ is
100% browser based and no extra software is required to view your
Do you charge Monthly
or Annual Fees?
No. We don’t charge
monthly or annual fees for our standard products, also no hosting
How do I add hyperlinks?
If you create the links
on your PDF file yourself these will then be automatically added
when we process the file into an e-brochure. Alternatively we
can do this for you at a nominal cost. Please ask your account
manager for more details.
Can I add Video to
Yes. The quickest way
is to provide us with an FLV (Flash Video File) which enables
us to insert it/them directly in your publication’s pages. If
you have your videos in different formats we will convert them
to FLV at no additional cost. You should check with your account
manager for pricing options for video inserts.
Can I add my logo to
the ‘skin’ of the brochure?
Yes - Simply provide
us with the necessary artwork. Ask you account manager about the
Can I send my e-brochure
Yes - Simply add the
URL of your brochure into the email
Can I track my e-brochure?
Yes – We provide access
to a comprehensive online statistics reporting tool and it is
FREE to use.
Can I get offline
versions of the e-brochures?
Yes – These can be
used for on USBs or CDs to send out to clients. There is a charge
for this service, check with your account manager for pricing
I have more than one
publication, can I get a discount?
Yes – If you need
to create a large number of e-brochures we can offer discounts
against our standard prices. Check with your account manager for
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